Terms of Service

Delivery

Prints will be sent out within 10 working days of receiving an order.  You will be informed by email when they are on their way.  If you require quicker delivery, contact me to discuss options.

Variance

All prints (except digital prints) are hand made by me, Guy Butters.  The nature of hand-made, fine art prints is such that there will be slight differences between each print.  However, all images of prints on this site are presented in good faith to be as close as possible facsimiles of the original prints depicted here and variations from those images should be minimal. 

The trickiest challenge with on-line print sales is colour matching.  Colour varies from individual computer to individual computer, from tablet to smart phone, etc.  In the case of this website, every effort has been made to keep the colour of the on-line examples as close as possible to those of the originals.  If you are at all surprised or disappointed bu your purchased print colour, please contact me to discuss your issues and I will do my upmost to resolve them.

Wide variation from the prints depicted (e.g. smudging, blurring, bad registration or sub-standard materials) should not occur, but should you consider your print to be substandard for any reason, please contact me to discuss your issues and I will do my upmost to resolve them.

Mounts, frames and packaging for transit

Unless otherwise stated, prints are sold unframed and unmounted.  They are supplied protected by cellophane and sent either flat or rolled as considered most appropriate for their protection in transit (flat is preferred, generally).

Authenication

Prints are stamped and signed by the artist (and numbered on limited editions) and supplied with a certificate of authenticity (with the exception of unlimited digital prints).